NHTSA Complaint #11569990 — 2011 BMW 328XI

The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the engine made an abnormal sound, and the vehicle experienced reduced motive power. The contact stated that the vehicle failed to operate as needed. The message "Service Engine Soon" was displayed. The local dealer was contacted. The dealer diagnosed the vehicle and determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 133,000. VIN tool confirms parts not available.