NHTSA Complaint #10610482 — 2011 MERCEDES-BENZ E350

ENGINE issue reported to NHTSA

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Fire

Complaint Details

ODI Number 10610482
Vehicle 2011 MERCEDES-BENZ E350
Component ENGINE
Date of Incident
Date Filed
Mileage 49,000 miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

TL* THE CONTACT OWNED A 2011 MERCEDES BENZ E350. WHILE APPROACHING A STOP SIGN, THE CONTACT DETECTED A STRONG BURNING SMELL INSIDE THE VEHICLE. THE CONTACT AND THE FOUR PASSENGERS EXITED THE VEHICLE AND NOTICED THAT THE UNDERCARRIAGE WAS ON FIRE. THE FIRE ORIGINATED FROM UNDER THE HOOD AND CONTINUED TO THE UNDERCARRIAGE AND DRIVER SIDE DOOR. THE VEHICLE BECAME COMPLETELY ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A POLICE REPORT WAS FILED AS WELL AS AN INCIDENT REPORT BY THE FIRE DEPARTMENT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

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