NHTSA Complaint #11142617 — 2011 MERCEDES-BENZ E350 ENGINE

Complaint Details

ODI Number	11142617
Vehicle	2011 MERCEDES-BENZ E350
Component	ENGINE
Date of Incident	August 23, 2018
Date Filed	October 25, 2018
Mileage	96,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF JACKSON (455 STEED RD, RIDGELAND, MS 39157, (601) 956-4211). IT WAS UP TO THE DEALER AND WARRANTY COMPANY TO DECIDE WHO WOULD REPAIR THE POWER STEERING CONTROL UNIT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V459000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

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