NHTSA Complaint #10610104 — 2010 TOYOTA HIGHLANDER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	10610104
Vehicle	2010 TOYOTA HIGHLANDER
Component	VISIBILITY/WIPER
Date of Incident	May 28, 2014
Date Filed	July 13, 2014
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

THE DRIVERS SUN VISOR HAS 2 STOP POINTS. ONE IS SUPPOSED TO BE FULLY UPRIGHT IN THE RECESS OF THE HEAD LINER. THE STOP POINT HAS MOVED SO THAT THE UPPER MOST POINT THE VISOR WILL GO IS ABOUT 10% BELOW LEVEL AND RIGHT IN THE LINE OF SIGHT OF THE DRIVER. THIS CAUSES AN UNSAFE CONDITION IN THAT THE DRIVER CAN NOT SEE THE ROAD OR STOP LIGHTS. I HAVE RUN A RED LIGHT BECAUSE I CAN NOT SEE IT. I HAVE LOOKED ON ALL THE WEBSITES AND THIS IS A COMMON PROBLEM FOR TOYOTA. NOT ONLY ON THE HIGHLANDER BUT ON SEVERAL OTHER MODELS. THERE NEEDS TO BE A RECALL FOR WHAT EVER IS CAUSING THAT STOP POINT TO "DROOP". THE VISOR CAN NOT BE TAKEN APART AND TOYOTA WANTS $200 TO REPLACE THE THING. IT IS A RIP OFF AS THEY KNOW THE PART IS DEFECTIVE. *TR

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