NHTSA Complaint #11035198 — 2010 TOYOTA HIGHLANDER

SUN ROOF GLASS EXPLODED WHILE DRIVING ON A HIGHWAY AT ABOUT 60 TO 65 MILES PER HOUR. WE HAD THE SUN SHADE CLOSED SO WE DID NOT KNOW THE SUN ROOF GLASS HAD EXPLODED. PULLED OFF THE ROAD, NO OTHER CAR OR TRUCK WAS NEAR US, AND DISCOVERED THE SUN ROOF GLASS HAD EXPLODED AND GLASS WAS PREVENTED FROM ENTERING THE PASSENGER COMPARTMENT BECAUSE THE SHADE WAS CLOSED. WENT TO A TOYOTA DEALER ABOUT 10 MILES AWAY AND THEY SAID IT WAS PROBABLY CAUSED BY A ROCK. I SAID NO ONE WAS NEAR US, FRONT OR BACK, AND THEY SAID WE MIGHT HAVE HAD A CHIP IN THE SUN ROOF GLASS FROM BEFORE THIS HAPPENED. IT WAS A NICE DAY, NO RAIN, NOT TOO HOT, AROUND 65 DEGREES, COMFORTABLE, SUN WAS OUT. THEY TAPED THE GLASS THAT WAS STILL TOGETHER SO WE COULD DRIVE HOME AND HAVE IT REPAIRED. THEY DID NOT HAVE THE GLASS AND WOULD TAKE SEVERAL DAYS. THIS HAPPENED IN JULY, 2012.