NHTSA Complaint #10609691 — 2014 FORD EXPLORER

WHEN I ACCELERATE IMMEDIATELY AFTER TURNING ON ENGINE BETWEEN 10-20 MPH MY CAR WILL SLIP OUT OF DRIVE INTO MANUAL. THIS HAPPENS RANDOMLY, AND HAS HAPPENED FOR THE 2 OTHER DRIVERS OF THIS VEHICLE. I HAVE TO STOP, MOVE GEAR SHIFT TO EITHER NEUTRAL OR MANUAL AND SWITCH BACK TO DRIVE, FOR THE TRANSMISSION TO THEN REMAIN IN DRIVE. IT HAS HAPPENED AT LEAST 25 TIMES-MY VEHICLE NOW HAS 16,000 MILES ON IT. I TOOK INTO FORD DEALERSHIP AND AFTER 2 DAYS THEY COULD "NOT SIMULATE" WHAT WAS CAUSING IT AND TOLD ME TO "TAKE A PICTURE OF THE DISPLAY SCREEN" WHEN IT HAPPENS AGAIN SO IT COULD BE SIMULATED. THEY TOLD ME I WAS HITTING THE CONTROLS ON THE STEERING WHEEL! I AM NOT HITTING THE CONTROLS ON THE STEERING WHEEL THEY MADE A VEHICLE WITH FAULTY POWER TRAIN AND THE COMPUTER CAN'T TELL THEM HOW TO FIX IT! I WAS ABLE TO QUICKLY SNAP ONE PICTURE AND WILL TRY TO GET ANOTHER ONE PRIOR TO TAKING INTO DEALERSHIP AGAIN. *TR