NHTSA Complaint #10609584 — 2006 FORD ESCAPE HYBRID

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10609584
Vehicle	2006 FORD ESCAPE HYBRID
Component	POWER TRAIN
Date of Incident	June 11, 2014
Date Filed	July 10, 2014
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

WE PURCHASED THIS FORD ESCAPE HYBRID IN AUGUST, 2012, AFTER PROCURING A PRE-SALE EVALUATION AT FORD DEALER 1, INCLUDING A FULL VIN SEARCH FOR ANY INCOMPLETE RECALLS.THE EVALUATION FOUND NOTHING INCOMPLETE.RETURNING HOME 6.11.14, ON OUR RESIDENTIAL STREET, THE ESCAPE WITHOUT PRIOR WARNING FLASHED 'STOP VEHICLE SAFELY' AND SIMULTANEOUSLY TURNED OFF ALL POWER. RESEARCH INDICATED A FAILED OEM MECS COOLANT PUMP (TSB 08-24-5), AND WE HAD ISSUES GETTING THE CORRECT PART FROM FORD DEALER 1 AND SOURCED A DORMAN PART FROM THE LOCAL X AUTO PARTS STORE, SUPPLYING IT TO AN ASE-CERTIFIED SHOP FOR INSTALLATION (VEHICLE INOPERABLE/ON A LIFT). ANOTHER 'STOP VEHICLE SAFELY' EVENT OCCURRED 6.24.14 WITH MY FAMILY IN THE VEHICLE ON AN EXPRESSWAY ENTRANCE RAMP, WITH THE ESCAPE TAKEN TO FORD DEALER 2 FOR EVALUATION. FORD DEALER 2'S VIN CHECK FOUND CSP 07B48 AND TSB 09-18-6, NOT AVAILABLE PREVIOUSLY. FORD DEALER 2 MADE REPAIRS CONSISTENT WITH THE CSP/TSB ON 7.12.14 AT OUR EXPENSE. THESE SERIOUS SAFETY IMPLICATIONS WELL-KNOWN TO FORD (BOTH CSP 07B48/TSB 09-18-6 AND TSB 08-24-5) WERE NOT IDENTIFIED BY FORD DEALER 1 IN OUR PRE-PURCHASE INSPECTION, OR BY FORD IN A PRIOR INVESTIGATION AND REPAIR OF THE CORROSION ISSUES IN THIS ESCAPE. WE ARE CONCERNED THAT KNOWN/IDENTIFIED SAFETY ISSUES GENERATING AN ERRANT BCM SIGNAL DISABLING THE CAR MADE THIS PARTICULAR ESCAPE A TICKING TIME BOMB. WE COULD NOT HAVE BEEN AWARE OF THE ISSUES DESPITE OUR DILIGENCE, BUT FORD HAD DIRECT ACCESS TO THAT INFORMATION.WE WERE FORTUNATE WHEN/WHERE OUR FAILURES OCCURRED. FOR ANYONE ELSE IN A SIMILAR ESCAPE WITH THE CSP 07B48/TSB 09-18-6 AND TSB 08-24-5 REPAIRS NOT ALREADY ACCOMPLISHED, THE NHTSA SHOULD COMPEL A LONG-OVERDUE RECALL FOR THE AFFECTED VEHICLES. *TR

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