NHTSA Complaint #10609408 — 2010 GMC ACADIA

SINCE APPROXIMATELY SEPTEMBER 2013 MY 2010 GMC ACADIA HAS LOST POWER STEERING AT SLOW SPEEDS WHILE TURNING AND PARKING. THIS PROBLEM HAS CONTINUED TO GET WORSE OVER THE COURSE OF THE FOLLOWING MONTHS UP UNTIL PRESENT DAY. AT FIRST IT WAS INTERMITTENT, AND NOW EVERY TIME I AM PARKING OR MAKING SHARP TURNS THE POWER STEERING FAILS. THERE HAVE BEEN NUMEROUS OCCASIONS WHERE I ALMOST HIT ANOTHER CAR BECAUSE I COULD NOT TURN THE WHEEL PROPERLY. MY HUSBAND HAS HIT A POLE BECAUSE OF THIS PROBLEM, BECAUSE HE COULD NOT TURN THE STEERING WHEEL TO AVOID THE OBJECT. WE HAVE REPLACED THE POWER STEERING FLUID, AND THIS DID NOT CORRECT THE PROBLEM. I HAVE NOT TAKEN IT TO THE DEALER BECAUSE MY RESEARCH SHOWS THAT THIS PROBLEM HAS NOT BEEN IDENTIFIED SPECIFICALLY FOR EXACT REPAIRS. I CANNOT AFFORD TO REPEATEDLY TAKE MY VEHICLE TO THE DEALER WHEN THEY DON'T EVEN KNOW HOW TO FIX THIS PROBLEM. I HOPE GENERAL MOTORS RECEIVES ENOUGH COMPLAINTS TO RECALL THIS PROBLEM BEFORE SOMEBODY GETS INTO A SERIOUS ACCIDENT. IT IS JUST A MATTER OF TIME BEFORE THIS CAUSES A CATASTROPHIC ACCIDENT FOR SOMEONE, WHICH I PRAY DOES NOT HAPPEN. *TR