NHTSA Complaint #10609320 — 2010 RAM 2500

RECEIVED FIRST NOTICE OF LEFT TIE ROD BALL STUD (RECALL N49) RECALL IN EARLY MARCH 2014. SCHEDULED AND TOOK VEHICLE INTO DEALERSHIP FOR REPAIRS. WHEN BROUGHT IN FOR REPAIRS, I WAS TOLD THE REPLACEMENT PART HAS BEEN RECALLED AGAIN AND DODGE WAS WAITING FOR NEW PARTS. HAVE CALLED AND CHECKED EVERY 1-2 WEEKS ON STATUS WITH LITTLE OR NO INFORMATION JUST SAYING THEY ARE WAITING FOR PARTS AND THEY ARE ONLY GETTING ONE PART EVERY 7 DAYS AND WE ARE ON THE LIST...NOT RELEASING WHERE ON THE LIST, HOW MANY ARE ON THE LIST OR WHEN I CAN EXPECT THE SERVICE. DODGE HAS TOLD ME THE TIE ROD IS BAD AND THAT THEY CANNOT GUARANTEE MY SAFETY OR RECOMMEND THE USE OF MY TRUCK. THIS VEHICLE IS USED FOR CONSTRUCTION AND PERSONAL USE, INCLUDING HAULING AND TOWING AND I DO NOT FEEL SAFE DRIVING IT ON THE ROAD, FOR EITHER MYSELF, FAMILY OR OTHER PEOPLE. THIS IS THE ONLY VEHICLE I HAVE FOR WORK, AND CANNOT AFFORD ANOTHER TEMPORARY VEHICLE. *TR