NHTSA Complaint #10609070 — 2013 FORD ESCAPE

FIRST OCCURRENCE WAS NEARLY THREE MONTHS AGO. 2013 FORD ESCAPE AS REPEATEDLY, WITH INCREASING FREQUENCY BUT RANDOMLY LOST POWER AND WITH THE ENGINE SHUTTING OFF. CAR HAS LOST ENGINE POWER AND WITH NO ABILITY TO ACCELERATE WHILE DRIVING SPEEDS UP TO 40 MPH. IT HAS OCCURRED WHILE APPROACHING A STOP, SITTING AT A STOP SIGN, ACCELERATING POST STOP, TURNING LEFT, TURNING RIGHT AND WHILE NAVIGATING AROUND-ABOUT AND CROSSING A RAILROAD TRACK. CAR WILL RESTART ONCE I PLACE IT IN PARK. THIS IS AN EXTREME SAFETY CONCERN. I HAVE HAD SEVERAL NEAR MISSES AND ONLY BECAUSE I HAVE LEARNED TO RESPOND QUICKLY WITH MY HAZARD LIGHTS. I CALLED DON HINDS FORD IN FISHERS, IN AT THE SECOND OCCURRENCE AND THEY FAILED TO EXPRESS THE SAME LEVEL OF CONCERN TELLING ME I WOULD HAVE TO WAIT 4-5 DAYS FOR AN APPOINTMENT. THE FREQUENCY HAS INCREASED, ALBEIT STILL RANDOM AND NOT DAILY IT DOES OCCUR MULTIPLE TIMES A WEEK. I MADE A SERVICE APPOINTMENT WITH DON HINDS WAITING AGAIN 4 BUSINESS DAYS ON 7-8-2014. I WAS EXTREMELY DISAPPOINTED AS THEIR REPORT WAS BASED ON THEIR INABILITY TO NOT REPLICATE THE PROBLEM. THE LIKELIHOOD TO REPLICATE A RANDOM OCCURRENCE IN A SHORT TEST DRIVE WAS NOT EXPECTED BY ME AND I AM DISAPPOINTED THEY WERE FOOLISH TO THINK IT WOULD. THE HISTORY OF THE LAST 10 STARTS AND STOPS ON THE CAR'S COMPUTER DIDN'T REPORT ANY ERROR CODE. DON HIND'S STATES THAT FORD HAS NO REPORTS OF ANY INCIDENTS AND THEIR TECHNICAL SUPPORT HAD NO RECOMMENDATIONS FOR THE MECHANIC. THE ADVICE OF THE MECHANIC WAS TO WAIT UNTIL IT WAS MORE FREQUENT IN OCCURRENCE AND ABLE TO BE REPLICATED AND THEN BRING IT BACK. I AM AFRAID TO DRIVE MY CAR AND TO TRANSPORT MY CHILDREN. THIS NEEDS URGENT ATTENTION. THIS POSES A HIGH RISK OF INJURY. *JS