NHTSA Complaint #10609036 — 2009 DODGE RAM 2500

I HAD RECEIVED A RECALL LETTER FROM CHRYSLER (N49 / NHTSA 13V-529) BACK IN JANUARY AND I HAD CONTACTED MY DEALERSHIP (CARL BURGER'S DODGE IN LA MESA, CA 91942) SHORTLY AFTER RECEIVING THE LETTER. I WAS TOLD THAT MY NAME WAS ADDED TO A LIST AND THAT THEY WOULD CONTACT ME AFTER THE PARTS HAD ARRIVED TO REPLACE THE LEFT TIE ROD BALL STUD ON MY TRUCK. IN MAY, I SENT THE DEALERSHIP AN EMAIL REQUESTING AN APPROXIMATION FOR THE RECALL WORK TO BE PERFORMED. I OUTLINED AN UPCOMING TRIP THAT I NEEDED TO DRIVE MY TRUCK ON AND I NEVER GOT A RESPONSE. I CALLED THE DEALERSHIP IN JUNE AND WAS TOLD THAT MY NAME WAS STILL ON THE LIST BUT THAT I AM NUMBER 147 AND THAT CHRYSLER WAS ONLY SHIPPING THEM (1) TIE ROD PER WEEK. I HAVE AN OUT OF STATE TRIP PLANNED FOR THE END OF AUGUST AND I HAVE SERIOUS CONCERNS DUE TO SOME CLUNKING THAT I AM FEELING IN THE STEERING WHEEL THAT THIS TIE ROD COULD POSSIBLY FAIL. LAST WEEK I RECEIVED THE SAME RECALL LETTER FROM CHRYSLER. I AM NOT SURE WHAT MORE I CAN DO? THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS