NHTSA Complaint #10608986 — 2011 DODGE DURANGO

WOKE UP THE DAY BEFORE THE FOURTH OF JULY AND GOT MYSELF AND THE KIDS READY TO TRAVEL OUT OF TOWN. LOADED EVERYONE IN THE CAR AND THE TRUCK WOULDN'T START. I PUSHED THE BUTTON AND IT ACTED LIKE IT WOULD START BUT IT WOULD NEVER TURN OVER. I TRIED FOR TWENTY MINUTES AND COULD NOT GET IT STARTED. I HAD TO GET IT TOWED TO THE DEALERSHIP. THEY FIRST SAID IT WAS A WIRING AND IT WOULD BE COUPLE OF DAYS. BUT THEN THEY CALLED BACK TODAY AND SAID IT IS THE TIPM AND THEY ARE NOT SURE HOW LONG IT WILL BE BECAUSE THEY HAVE TO ORDER THE PART AND IT WILL TAKE "AWHILE" TO GET IT IN. THIS IS MY ONLY VEHICLE TO GET ME TO WORK AND THREE KIDS TO ALL THE PLACES THEY HAVE TO BE. THIS IS GOING TO BE A HEADACHE AND THE PRICE WENT FROM 200 DOLLARS TO OVER 1,000 DOLLARS. I COULD TAKE THAT AND USE IT ON A DOWNPAYMENT FOR SOMETHING ELSE. CHRYSLER IS WAY OUT OF LINE ALLOWING CONSUMERS TO DEAL WITH A PROBLEM THAT THEY CREATED. *JS