NHTSA Complaint #10608692 — 2010 DODGE CHALLENGER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10608692
Vehicle 2010 DODGE CHALLENGER
Component ENGINE
Date of Incident
Date Filed
Mileage 38,111 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

THE CHECK ENGINE LIGHT CAME ON WHILE DRIVING AT A SPEED OF 35 MPH. I IMMEDIATELY TOOK MY 2010 DODGE CHALLENGER RT TO THE DODGE DEALERSHIP. THE SERVICE MANAGER INFORMED MY THERE WAS ISSUES WITH THE TIMING CHAIN AND THAT WAS THE REASON FOR THE CHECK ENGINE LIGHT COMING ON AND THAT THERE WOULD BE NO CHARGE TO ME FOR THEM TO REPLACE THE TIMING CHAIN. WHEN I PICKED UP MY 2010 CHALLENGER RT A WEEK LATER THE CHECK ENGINE WAS STILL ON AND THE SERVICE MANAGER TOLD ME THEY WOULD HAVE TO DIAGNOSE IT FURTHER. THE NEXT DAY THE SERVICE REPRESENTATIVE INFORMED ME THE MDS SOLENOID WIRING TO THE MAIN HARNESS HAD MELTED AND THAT THE ENGINE HARNESS WOULD HAVE TO BE REPLACED AND WAS NOT COVERED UNDER THE MANUFACTURES WARRANTY OR MY EXTENDED WARRANTY AND THAT IT WOULD BE $2000 OUT OF POCKET TO ME. THE DEALERSHIP NEVER GAVE ANY EXPLANATION WHY THE WIRING MELTED AT THE MDS SOLENOID TO THE MAIN HARNESS CAUSING THE PROBLEM. AT THE TIME I ONLY HAD 38,000 MILES ON MY CAR. *JS

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