NHTSA Complaint #10608641 — 2005 CHRYSLER 300

MY 2005 300C HAS BEEN STALLING SINCE JANUARY 2014, I LATER FOUND OUT DUE TO A FAULTY FUEL TANK. I HAD MULTIPLE INSTANCES OF STALLING AND ENGINE SHUTTERING HARD, AND VERY HARD RESTARTS ALMOST GETTING T-BONED TWO TIMES DURING THE STALL AND RESTART PROCESS. WHILE ON THE WAITING LIST FOR A NEW TANK, MY HEMI ENGINE BLEW UP COSTING 6K FOR A NEW MOTOR. THIS ENGINE WAS METICULOUSLY MAINTAINED WITH RECORDS, I CALLED CHRYSLER AND ASKED THEIR ENGINEERS TO INVESTIGATE "IF THE ENGINE FAILURE COULD HAVE BEEN CAUSED BY THE TANK HYDRO LOCKING". AFTER MANY CALLS TO UNHELPFUL PEOPLE, SOME OF WHOM DID NOT EVEN KNOW ABOUT THE TANK ISSUE, THE SUPERVISOR REFUSED TO ESCALATE MY REQUEST TO ENGINEERING AND SUMMARILY CLOSED THE CASE, IN SPITE OF HIS EMPLOYEE FIRST TELLING ME TO PROVE IT AND HELPING ME GET A TEAR DOWN QUOTE FROM THE LOCAL DEALER FOR A ROOT CAUSE ANALYSIS. SO NOW THEY SAY EVEN IF I PROVE IT, THEY WILL NOT INVESTIGATE IF TANKS ARE THE CAUSE OF ENGINE FAILURES AND THEY CLOSED MY CASE. I THINK IT IS DOUBLY UNSAFE IF THE BAD TANKS ARE ALSO BLOWING ENGINES, AND IT IS BAD CORPORATE BEHAVIOR TO DENY A LINK BUT REFUSE TO HAVE THE ENGINEERING DEPT. LOOK AT THE POSSIBILITY OF A LINKAGE. THE OUTRIGHT REFUSAL TO ACKNOWLEDGE THE ISSUE OR ASSIST EVEN IF/WHEN I PROVE THAT THE TANK CAUSED THE ENGINE TO BLOW, IS BEYOND UNETHICAL AND I REQUEST THAT THE LINK BETWEEN BAD TANKS AND BLOWN ENGINES BE INVESTIGATED BY NHTSA AND SERVICE BULLETIN ISSUED, AND OTHER APPROPRIATE MEASURE TO MITIGATE THIS. *JS