NHTSA Complaint #10608596 — 2014 FORD EXPLORER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 10608596
Vehicle 2014 FORD EXPLORER
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 100 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WV

Consumer Description

WHEN DRIVING MY 2014 FORD EXPLORER AT ANY SPEED AND ON ANY TERRAIN, THE EXHAUST FUMES ENTER INTO THE CABIN OF THE VEHICLE. THE ODOR IS EXTREME, CAUSES HEADACHES, NAUSEA, AND TENDS TO BURN MY EYES AS WELL AS MY GRANDDAUGHTER, WHO IS WITH ME MOST OF THE TIME. BECAUSE THERE HAVE NOT BEEN ENOUGH PEOPLE COMPLAIN OF THIS PROBLEM, AND BECAUSE FORD HAS NOT RECOGNIZED THAT THERE IS A PROBLEM, MY DEALER WAS NOT GOING TO ATTEMPT TO FIX THE PROBLEM. FINALLY THEY HAVE AGREED TO SPRAY THE UNDER PART OF THE EXHAUST WITH A RUBBERIZED SEALANT THAT WAS USED ON THE 2013 MODELS FOR THE SAME PROBLEM. IF THIS DOES NOT WORK, WHICH I HAVE READ WAS NOT SUCCESSFUL ON THE 2013 , I DON'T KNOW WHAT TO DO. THE EXHAUST ORDER IS HORRID AND I FEAR THE HEALTH IMPLICATIONS THAT MAY ARISE. *JS

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