NHTSA Complaint #10608493 — 2011 AUDI A3

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10608493
Vehicle	2011 AUDI A3
Component	FUEL/PROPULSION SYSTEM
Date of Incident	May 7, 2014
Date Filed	July 7, 2014
Mileage	48,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

CAR STALLED DUE TO DEBRIS CLOGGING THE FUEL LINE AND FUEL COULD NOT GET TO THE ENGINE. I AM TOLD CAVITATION OCCURRED, RESULTING IN METAL SHARDS DAMAGING THE FUEL DELIVERY SYSTEM. ENTIRE FUEL SYSTEM NEEDED REPLACEMENT AFTER THE TANK. DEALER CHALLENGED WARRANTY COVERAGE FOR THE $10K REPAIR, SAYING THE STANDARD SERVICE ON THE FUEL FILTER DID NOT APPEAR TO HAVE BEEN PERFORMED. THE WARRANTY GOES TO 50K MILES, CAR WAS AT 48.5K MILES. THE OWNER'S WARRANTY BOOKLET DID NOT HAVE THE SAME SERVICE AS THE DEALER SAID SHOULD HAVE BEEN DONE--IT WAS A LESS FREQUENT INTERVAL. *JS

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