NHTSA Complaint #10807891 — 2011 AUDI A3

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10807891
Vehicle	2011 AUDI A3
Component	ENGINE
Date of Incident	November 22, 2015
Date Filed	December 2, 2015
Mileage	50,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I WAS AT THE TAIL END OF A 400 MILE TRIP-ALL FREEWAY DRIVING. AFTER EXITING THE FREEWAY, THE CAR WAS SLOWLY LOSING POWER. THE GLOW PLUG LIGHT CAME ON. CAR STALLED AFTER 1/2 MILE. I TRIED TO RESTART IT. IT WOULD NOT START. THE GLOW PLUG AND CHECK ENGINE LIGHT WERE ON. TOWED TO DEALERSHIP TO FIND THE HIGH PRESSURE FUEL PUMP SEND METAL INTO MY FUEL SYSTEM AND ENGINE. I HAVE JUST OVER 50,000 MILES ON THE CAR. THE REPAIR IS COVERED DUE TO THE FAULTY PART. AUDI SHOULD HAVE TO TAKE THE CAR BACK BECAUSE THEY KNEW ABOUT THIS PROBLEM. INSTEAD OF DOING A RECALL, THEY ALLOWED THE CAR TO BE DRIVEN AND NOW MY ENGINE IS AFFECTED. I TRIED TO ARRANGE A TRADE-IN AT A LOCAL SUBARU DEALERSHIP AND THEY OFFERED ME LOW BLUE BOOK MINUS $10,000. MY CAR IS NOT ONLY UNDESIRABLE, BUT WORTHLESS.

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