NHTSA Complaint #10608423 — 2004 FORD ESCAPE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10608423
Vehicle	2004 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	June 27, 2014
Date Filed	July 6, 2014
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

MY DAUGHTER COMPLAINED ABOUT A LOUD CLANGING NOISE FROM THE RIGHT REAR OF HER CAR. I BOUGHT IT USED FROM A DEALER AND IT HAS BEEN KEPT IN A GARAGE AND USED SPARINGLY. UPON INSPECTION I NOTED THAT THE RIGHT REAR STRUT HAD COMPLETELY BROKEN FREE DUE TO EXTENSIVE RUST OF THE WHEEL WELL. I CANNOT ALLOW HER TO DRIVE IT IN THIS CONDITION. NOT SURE IF IT CAN BE REPAIRED YET OR WHETHER IT WILL COST MORE THAN THE CAR IS WORTH. I NOW RECOGNIZE THAT THERE ARE MANY OTHER OWNERS WITH THE EXACT SAME PROBLEM. WITH SO MANY OWNERS HAVING THE SAME EXPERIENCE SOMETHING SHOULD BE DONE. *JS

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Other STRUCTURE:BODY Complaints

#11445535 — December 30, 2021 — The body panel around the rear driver side shock mount has almost completely rusted away. Driving one day, I started ...

#11405483 — March 29, 2021 — THE WHOLE UNDERBODY IS RUSTING AWAY ESPECIALLY THE FRAME, COULDN'T EVEN GET REGULAR MAINTENCE DONE SINCE THE RUST SO ...

#11319742 — March 30, 2020 — TL* THE CONTACT OWNS A 2004 FORD ESCAPE. THE CONTACT STATED THAT THE SUBFRAME WAS RUSTED. THERE WERE NO WARNING LIGH...

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#11184424 — March 5, 2019 — TL* THE CONTACT OWNS A 2004 FORD ESCAPE. WHILE DRIVING 65 MPH ON THE HIGHWAY, THE REAR DRIVE AXLE FRACTURED CAUSING T...

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