NHTSA Complaint #10608387 — 2001 FORD WINDSTAR

DURING NORMAL OPERATION OF VEHICLE AT POSTED DRIVING SPEED LIMITS THE VEHICLES ABS, BRAKE WARNING LIGHTS HAVE CONTINUOUSLY COME ON AFTER DRIVING BEGINS. IT HAS BEEN ALSO NOTED THAT AFTER SEVERAL BRAKE SERVICE INSPECTIONS AND REPAIRS AT MAJOR AUTO REPAIR SHOPS, SUCH AS MIDAS, CARX , AND PEP BOYS. TECHNICIANS HAVE OBSERVED THAT THE BRAKE SYSTEMS MAJOR COMPONENTS AND HARDWARE APPEARED TO HAVE FAILED DUE TO HIGH LEVELS OF CORROSION AND EASILY RUSTING PARTS SUCH AS BRAKE SHOES, PADS, WHEEL CYLINDERS, BRAKE DRUMS, BRAKE LINE HOSES AND CONNECTORS. EACH OF THESE REPAIR SHOPS HAVE INFORMED ME THAT THE REPAIR/ REPLACEMENT OF MANY OF THESE VITAL COMPONENTS WOULD BE EXTREMELY COSTLY TO REPAIR AND COULD RESULT IN SERIOUS INJURIES OR CREATE A HAZARDOUS SITUATION FOR THE VEHICLE'S OPERATOR AND OTHER DRIVERS IF NOT REPAIRED IMMEDIATELY. THE VEHICLES BRAKES AND HARDWARE HAVE BEEN REPLACED MORE THAN THREE TIMES BY ASAE CERTIFIED /QUALIFIED MECHANICS AND THE BRAKE SYSTEMS WARNING LIGHTS CONTINUOUSLY REMAIN ON DURING REGULAR OPERATION. THE REAR BRAKES ARE GRINDING AND WEARING THE BRAKE SHOES DOWN MUCH FASTER THAN THEY DID BEFORE EVEN AFTER REPAIRS HAVE BEEN COMPLETED. CURRENTLY WHEN APPLYING THE BRAKES BEFORE COMING TO A FULL STOP THE BRAKE PEDDLE MUST BE APPLIED AT A DISTANCE OF AT LEAST 30 SECONDS SOONER TO ENSURE A SAFE STOP. I DO BELIEVE THAT THERE IS A HIGH RISK OF CONCERN IN THE FAILURE OF THE FORD WINDSTAR BRAKE SYSTEM OPERATIONS AND A THOROUGH INSPECTION OF THE ABS SYSTEM AND BRAKES INCLUDING ITS MAJOR COMPONENTS SHOULD BE INSPECTED IMMEDIATELY TO PREVENT A SERIOUS ACCIDENT OR INJURIES TO THE VEHICLE'S OPERATOR AND TO PROTECT THE SAFETY OF THE GENERAL PUBLIC. *JS