NHTSA Complaint #10608369 — 2012 FORD FOCUS

I PURCHASED MY FIRST 2012 FORD FOCUS IN 2011. I EXPERIENCED SHIFTING ISSUES ON SEVERAL DIFFERENT OCCASIONS. I HAD TO TAKE IT BACK TO THE DEALERSHIP SEVERAL TIMES TO GET LOOKED AT BECAUSE EACH TIME I HAD TAKEN IT, THE DEALER INSISTED THAT IT WAS DRIVING CORRECTLY AND THAT IT WAS DUE TO THE NEW TYPE OF TRANSMISSION EXCEPT EACH TIME THEY WOULD "REPROGRAM" THE TRANSMISSION AND SEND ME ON MY WAY. I WOULDN'T BE 10 MINUTES DOWN THE STREET AND IT WOULD START ACTING UP AGAIN. LAST YEAR I WENT BACK TO THE DEALER AFTER MY 3RD "REPROGRAM" AND TOLD THEM THAT I WANTED A DIFFERENT VEHICLE. AFTER FIGHTING WITH FORD AND THE DEALERSHIP I ENDED UP EATING THE NEGATIVE EQUITY FROM MY FIRST FOCUS AND ROLLING IT INTO A SECOND 2012 FOCUS. I WAS ASSURED BY THE DEALERSHIP THAT THE TRANSMISSION PROBLEM WAS ONLY DUE TO A FIRST PRODUCTION MODEL AND THAT THE ONE I WAS PURCHASING WOULDN'T BE THE SAME... LIES. I HAVE NOW HAD IT IN THE DEALERSHIP TWICE FOR THE SEAL LEAKING ON THE TRANSMISSION AND THE CLUTCHES SLIPPING. I HAVE CONTACTED FORD AS I WANT OUT OF THIS VEHICLE AND THE DISTRICT REP. IS NOT RETURNING MY CALLS. I HAVE ALSO EXPERIENCED THE CAR TURNING OFF AT 65 MILES AN HOUR ON THE HIGHWAY AND HAD TO HAVE IT TOWED TO THE DEALERSHIP. THANKFULLY I MANAGED TO NAVIGATE THROUGH HIGHWAY TRAFFIC TO THE BREAKDOWN LANE. THE DEALER TOLD ME THAT IT WAS A FAULTY SENSOR THAT WAS DAMAGED AFTER REPAIR OF MY TRANSMISSION THE FIRST TIME, BUT AFTER READING THESE COMPLAINTS, IT SOUNDS LIKE ITS JUST ANOTHER FLAW OF THIS VEHICLE. I CANNOT BELIEVE HOW FORD IS HANDLING THIS PROBLEM. WHAT IS IT GOING TO TAKE BEFORE THEY FIX THE PROBLEM OR BUY BACK THE VEHICLES THAT ARE HAVING PROBLEMS? I AM NOW UPSIDE DOWN IN TWO OF THESE DEATH TRAPS AND DON'T SEE A RESOLUTION. *TR