NHTSA Complaint #10608225 — 2012 DODGE CHARGER

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	10608225
Vehicle	2012 DODGE CHARGER
Component	EXTERIOR LIGHTING
Date of Incident	June 24, 2014
Date Filed	July 4, 2014
Mileage	22,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

ONE OF MY LOW BEAM HEADLIGHTS HAS BEEN OUT FOR TWO WEEKS. I SET UP A SERVICE APPOINTMENT WITH LOCAL DEALER OVER A MONTH AGO WHEN I INITIALLY RECEIVED THE RECALL NOTICE. I CALLED BACK AND ASKED THEM TO EXPEDITE MY APPOINTMENT, BUT WAS TOLD THEY ARE ONLY ALLOWED TO ORDER 1 REPAIR KIT PER WEEK SO IT WILL STILL BE A WHILE BEFORE THEY ARE ABLE TO GET TO MY CAR. I CALLED CHRYSLER AND WAS TOLD THEY CAN'T EXPEDITE ORDERS FOR PARTS INVOLVED IN RECALLS. THIS MAKES NO SENSE, IF THERE ARE SAFETY ISSUES THOSE PARTS SHOULD BE SENT OUT AS SOON AS POSSIBLE. *TR

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