NHTSA Complaint #11529695 — 2012 DODGE CHARGER

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11529695
Vehicle 2012 DODGE CHARGER
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

When I purchased the car it had been used as a police car in the state of Mississippi. So after I bought the car I checked for any recalls and found it to have 2 open recalls. 1 was a passenger side airbag and the other was the alternator. So I contacted Moss motor company in South Pittsburg Tennessee and they agreed to do the recalls. After they had finished installing the air bag they told me the alternator wasn't required for change out because the part number listed on it wasn't warranted. So I did some investigating and found my part number to be 7030. The part numbers not required for change out is 7051-7031-and 7170.. It's listed under the NHTSA S68/16v-739 recall. Since I've had the car I have had blinking headlight issues.. I have a little bit of automobile knowledge and I knew it had to be a grounding problem or a alternator problem. So I even added a couple of grounds from the engine to the chassis with no improvement. So I contacted a good friend of mine whom is a retired Dodge Chrysler master technician and he agreed to check my alternator for fluctuating amperage. He placed a device around the lead wire coming from the alternator to the battery and when he did the needle was constantly fluctuating very rapidly probably 2/3 across the entire dial. So there is no question whatsoever the alternator is the source of the problem. There's one more issue I would like to report. When I carried my car in for the recalls to be performed the technician didn't even bother to raise the hood of the car to check the part number on the alternator.. The reason I know this is because he didn't take my car to the shop area, he pulled my car in front of the high bay doors and installed the passenger side airbag.. I did witness this.. But not 1 time did I see him raise the hood. It took me a 30x magnifying glass and a flashlight to take the photo clearly showing the part number on my current alternator that was supposed to be changed. Photo attached is part number.

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