NHTSA Complaint #10608175 — 2014 FORD EXPLORER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10608175
Vehicle 2014 FORD EXPLORER
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 41,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NM

Consumer Description

MY TRANSMISSION WOULD NOT SHIFT GEARS. THIS IS THE FOURTH TIME THIS HAS HAPPENED. AS SOON AS I PUT IN DRIVE THE VEHICLE DID RUN BUT WOULD NOT SHIFT...I WAS STUCK ON A MOUNTAIN ROAD UNABLE TO PULL OVER AND MY RPM'S WERE PEGGING WITHOUT MY TRANSMISSION SHIFTING INTO 2ND GEAR. I ALMOST GOT REAR ENDED. I WAS ONLY ABLE TO GO LIKE 15 MILES PER HOUR, MY CAR STARTED SMELLING LIKE IT WAS BURNING AND THE ENGINE WAS STRESSED. WHEN I WAS ABLE TO FINALLY PULL OVER I HAD TO PUT THE CAR IN PARK TURN IT OFF, TURN IT BACK ON AND THEN IT WORKED FINE. AGAIN THIS IS THE FOURTH TIME THIS HAS HAPPENED. I CALLED THE FORD DEALER, FOR THE FOURTH TIME AND THEY SAID I COULD BRING IT IN BUT IF IT DIDN'T ACT THE SAME WAY WITH THEM THERE ISN'T MUCH THEY CAN DO. NOT THE ANSWER I WANTED. I HAVE A NEIGHBOR WHO HAS THE SAME VEHICLE AND IT HAS ALSO HAPPENED TO HER. THERE IS OBVIOUSLY A SYSTEMIC PROBLEM HERE. *TR

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