NHTSA Complaint #10607937 — 2006 DODGE RAM 2500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10607937
Vehicle 2006 DODGE RAM 2500
Component STEERING
Date of Incident
Date Filed
Mileage 128,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State RI

Consumer Description

I SEVERE STEERING WOBBLE AT HIGHWAY SPEED AFTER HITTING A BUMP/ POTHOLE IN THE ROADWAY. S WOBBLE STOPPED UPON SLOWING. WHILE DRIVING CAN FEEL SOMETHING BUMPING IN THE STEERING WHEEL ANYTIME YOU HIT A BUMP WHILE ON SLIGHT TURN. I CONTACTED SEVERAL DEALERS IN THE OHIO WEST VIRGINIA AREA I EXPLAINED MY DIFFICULTY THEY STATED THEY ONLY GET PARTS TO REPAIR 1 VEHICLE PER WEEK. THEY STATED THERE IS A LIST OVER A HUNDRED PEOPLE AND THEY COULD NOT HELP ME EVEN THOUGH THEY STATED HAVING POSSESSION OF PARTS TO PERFORM 6 RECALLS EITHER N 62 OR H47. ELM GROVE DODGE IN ELM GROVE WV AND BOB CALDWELL CHRYSLER PLYMOUTH IN COLUMBUS OHIO ALSO STATED HAVING PARTS TO DO 4 RECALLS THEY ALSO STATED HAVING A LONG LIST AND ONLY RECEIVING 1 RECALL PART PER WEEK. THE DEALER IN RI PAUL BAILEY DODGE IN NORTH KINGSTOWN GAVE ME THIS SAME STORY MONTHS AGO SAID THEY WOULD PUT ME ON THE LIST AS WE'LL. THEY NEVER CALLED. I CONTACTED DAIMLER CHRYSLER 7/2/14 ADVISED OF THEM OF MY SITUATION AND I'M AWAITING A FOLLOW UP PHONE CALL 7/3/14 TO ADVISE ME IF THEY HAVE FOUND A DEALER TO ASSIST ME. I OFFERED TO DRIVE 3 HOURS TO CALDWELL CHRYSLER IN COLUMBUS OHIO. ALSO I OFFERED TO LEAVE THE TRUCK FOR A WEEK OR 2 FOR THEM TO COMPLETE THE REPAIRS. THIS IS A VERY SERIOUS CONDITION. PS I OFFERED TO BUY THE PART THEY STATED THE NEW CUSTOMER PAY PART REQUIRES THE PURCHASE OF 3 ADDITIONAL STEERING LINKAGE PARTS AS THE STEERING LINKAGE HAS BEEN UPGRADED AND THE NEW PARTS ARE NOT COMPATIBLE WITH THE OEM PARTS INSTALLED NEW AT THE FACTORY. HOWEVER THE TIE BAR ASSOCIATED WITH THE RECALL IS DESIGNED TO BE COMPATIBLE WITH THE OEM STEERING LINKAGE THUS MAKING IT NOT NECESSARY TO REPLACE 3 OTHER STEERING PARTS DAIMLER WOULD NOT HAVE TO PAY FOR. PLEASE ADVISE ASAP. *TR

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