NHTSA Complaint #10607735 — 1999 PONTIAC GRAND AM

I NOTICED THE IGNITION KEY COULD BE REMOVED FROM IGNITION REGARDLESS OF POSITION. SINCE HEARING OF GM INCLUDING THE 99 GRAND AM IN ITS RECALL I CALLED THE LOCAL GM DEALER. I WAS TOLD THERE WAS NOTING THAT COULD BE DONE UNTIL I RECEIVE A RECALL NOTICE FROM GM. I CONTACTED GM AND WAS TOLD I COULD GET IT REPAIRED AT MY EXPENSE AND THEM FILE PAPERWORK TO GET REIMBURSED. I RELAISE THERE IS PROBABLY A HUGE BACK-UP RELATED TO PARTS. AS THIS IS A KNOWN PROBLEM AND MY CAR IS EFFECTED BY THE RECALL, THIS IS UNACCEPTABLE. I WOULD NOT EXPECT GM TO FIX THE PROBLEM IMMEDIATELY, BUT I DO THINK IT IS REASONABLE TO BE ABLE TO BE PUT ON A WAITING LIST. AS THINGS STAND RIGHT NOW, GM WILL DO NOTHING TO CORRECT THE PROBLEM. I AM A TOYOTA MASTER TECHNICIAN, ASE MASTER TECHNICIAN, AND WAS A NISSAN MASTER TECHNICIAN, SO I DO UNDERSTAND HOW RECALLS WORK ATE THE DEALER LEVEL. *TR