NHTSA Complaint #10607492 — 2006 DODGE RAM 2500

I RECEIVED A RECALL NOTICE IN THE MAIL THIS SPRING REGARDING A LEFT TIE ROD REPLACEDMENT. I NOTIFIED DON DAVIS DODGE IN EL CAMPO, TEXAS AND THEY STATED THAT THEY WERE WAITING ON PARTS. I CONTACTED THEM SEVERAL TIMES AND RECEIVED THE SAME ANSWER. I CALLED THE COMPLAINT HOTLINE ON 3/10/2014. THIS WEEK I RECEIVED ANOTHER RECALL NOTICE IN THE MAIL FOR THE SAME THING. I DROVE TO EL CAMPO AGAIN TODAY, JUNE 1, 2014 AND CONTACTED THE SERVICE DEPARTMENT AGAIN WITH DON DAVIS DODGE, AND NOW THEY ARE SAYING THAT THEY HAVE REPLACED THE TIE ROD ON SEVERAL VEHICLES LATELY AND HAVE RECENTLY BEEN NOTIFIED THAT THESE REPLACEMENT PARTS ARE NOT GOOD, AND THEY ARE STILL WAITING ON NEW PARTS FOR THIS RECALL. THIS SEEMS TO BE THE SAME PROBLEM AT MANY DODGE DEALERS. I CAN NO LONGER DRIVE THIS TRUCK DUE TO THIS DEFECTIVE PART. WHEN I TURN TO THE RIGHT I FEEL IT POPPING IN THE STEERING WHEEL AND I WAS TOLD BY THE SERVICE DEPARTMENT AT DON DAVIS THAT THIS IS THE SYMPTOM. THEY SAID THAT THEY REPLACED THE TIE RODS ON 2 VEHICLES THAT HAD JUST BROKEN. NOW, I CAN NOT DRIVE THIS TRUCK UNTIL I GET THIS CORRECTED. I USE THIS TRUCK TO HAUL CATTLE AND I NEED ANSWERS AND ASSISTANCE NOW. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR