NHTSA Complaint #10607475 — 2002 FORD TAURUS

SUSPENSION issue reported to NHTSA

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Crash

Complaint Details

ODI Number	10607475
Vehicle	2002 FORD TAURUS
Component	SUSPENSION
Date of Incident	April 15, 2014
Date Filed	July 1, 2014
Mileage	141,768 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

MY SON WAS DRIVING MY 2002 FORD TAURUS ON 4-15-2014 AT APPROXIMATELY 12:00 A.M. HE HAD THE CRUISE CONTROL SET TO 35 MPH. WHILE DRIVING, THE CRUISE CONTROL BEGAN TO ACCELERATE. HE TRIED TO DISENGAGE THE CRUISE CONTROL BY HITTING THE BRAKE. THE CRUISE CONTROL WOULD NOT DISENGAGE AND THE CAR KEPT ACCELERATING REACHING THE SPEED OF ABOUT 70MPH. AS A TURN APPROACHED HE COULD NO LONGER CONTROL THE VEHICLE. HE HIT A CURB AND A STOP SIGN BEFORE THE CAR CAME TO A STOP ON THE ROADWAY. THIS WAS NOT THE FIRST INSTANCE WITH THAT VEHICLE AND CRUISE CONTROL MALFUNCTIONS, THOUGH THIS WAS THE ONLY TIME THAT THE CRUISE CONTROL CAUSED AN ACCIDENT. THE VEHICLE HAD TO BE TOWED FROM THE SCENE. THE VEHICLE SUSTAINED $6005.00 OF DAMAGE AND IS A TOTAL LOSS. WHICH DOES NOT INCLUDE THE COST OF FIXING THE CRUISE CONTROL AND ACCELERATION ISSUES. *TR

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