NHTSA Complaint #10607418 — 2011 FORD EDGE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10607418
Vehicle 2011 FORD EDGE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 30,150 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

2ND INCIDENT IN 3 WEEKS. FIRST INCIDENT, WAS TRAVELING AT 70 MPH ON A HIGHWAY AND SECOND WAS AT 50 MPH ON A REGIONAL ROUTE. WHILE IN DRIVE, WITHOUT WARNING, AWD OFF APPEARS FOLLOWED BY THE WRENCH ICON INDICATING SERVICE IS NEEDED IMMEDIATELY. THE CAR LOSES ITS ABILITY TO ACCELERATE. ENGINE, BRAKES, RADIO, AC ALL STILL WORK, THE ONLY ISSUE IS AN INABILITY TO ACCELERATE AT ALL SO THE CAR BASICALLY IS IN NEUTRAL AND STARTS LOSING SPEED IMMEDIATELY. HAD TO PUT ON EMERGENCY BLINKERS BOTH TIMES, COAST ACROSS BUSY HIGHWAY LANES TO THE EMERGENCY LANE. TURNED THE CAR OFF AND THEN BACK ON AND IT WAS AS IF NOTHING HAPPENED. THIS ISSUE NEEDS TO BE ADDRESSED IMMEDIATELY AS IT COULD BE POTENTIALLY LIFE THREATENING (THINK IF YOU WERE CROSSING AN INTERSECTION, NEEDED TO SPEED UP TO GET OUT OF THE WAY OF SOMETHING OR WERE ON TRAIN TRACKS). AFTER THE FIRST INCIDENT, I BROUGHT IT TO THE DEALER WHO RAN A DIAGNOSTIC AND FOUND NOTHING WRONG WITH THE CAR. I AM BRINGING IT TO A SEPARATE DEALER AFTER EXPERIENCING THIS ISSUE A SECOND TIME. OTHER ISSUES THAT REFERENCE SIMILAR EXPERIENCE CITE A FAULTY THROTTLE BODY WITH ERROR CODE P21111. THIS SHOULD BE RECALLED IMMEDIATELY. *TR

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