NHTSA Complaint #10607241 — 2006 JEEP LIBERTY

THE LIFT PLATES ON ALL SIDE WINDOWS OF JEEP LIBERTY VEHICLES CAN BE DEFECTIVE. THE WINDOW WILL UNEXPECTEDLY COMPLETELY DROP DOWN. CHRYSLER CORPORATION ACCEPTS THE FACT THERE ARE WINDOW DEFECTIVE LIFT PLATES. THEY EXTENDED THE VEHICLE WARRANTY TO REPLACE THE LIFT PLATE PARTS IF THEY FAIL. TO MY KNOWLEDGE CHRYSLER CORPORATION DID NOT NOTIFY OWNERS ABOUT THE DEFECTIVE PARTS OR THE EXTENDED WARRANTY. I FOUND THIS INFORMATION OUT WHEN THE VEHICLE WAS TAKEN IN FOR WINDOW REPAIR AT THE JEEP CHRYSLER DEALERSHIP (THE FARICY BOYS CHRYSLER, JEEP) ON SEPTEMBER 18, 2013. CHRYSLER KNEW ALL THE SIDE WINDOW PARTS WERE DEFECTIVE, BUT WOULD ONLY REPLACE THE WINDOW LIFT PLATES THAT WERE NOT WORKING ON THAT DAY. ANOTHER SIDE WINDOW LIFT PLATE ON THE SAME VEHICLE FAILED ON MAY 30, 2013. WHEN DRIVING THE VEHICLE AND A WINDOW COMPLETELY DROPS DOWN IT CAN STARTLE THE DRIVER AND IS A DISTRACTION THAT COULD CAUSE AN ACCIDENT. THE VEHICLE WAS AGAIN TAKEN IN FOR REPAIR AT THE JEEP CHRYSLER DEALERSHIP. THE DEALERSHIP SAID THE EXTENDED WARRANTY HAD EXPIRED AND THE COST OF REPAIR NEEDED TO BE PAID BY THE OWNER. IN SUMMARY, CHRYSLER CORPORATION KNEW THE SIDE WINDOW LIFT PLATES ARE DEFECTIVE, BUT WOULD NOT REPLACE ALL THE DEFECTIVE PARTS. I AM ASKING THE NHTSA TO ORDER A MANDATORY RECALL AND REQUIRE CHRYSLER TO FIX ALL WINDOW LIFT PLATES ON THE JEEP LIBERTIES. A DEFECTIVE LIFT PLATE CAN CAUSE THE WINDOW TO UNEXPECTEDLY DROP DOWN AND CAN PRESENT DRIVER CONFUSION AND A DISTRACTION WHILE DRIVING. THIS CAN PRESENT A DANGEROUS SITUATION TO THE HEALTH AND LIFE OF AMERICANS. THANK YOU. *TR