NHTSA Complaint #10607174 — 2008 CHEVROLET IMPALA

WHILE DRIVING TO WORK ON 29 MAY 2014 I HIT A SMALL POTHOLE. THE POTHOLE IS 10" ACROSS, 3-4" DEEP, AND I HIT IT HEAD ON. THIS CAUSED MY CAR TO SHUT OFF, WHICH I DIDN'T REALIZE UNTIL I TRIED TO ACCELERATE. I THEN REALIZED I HAD NO POWER STEERING OR BREAKS AND HAD TO PULL OFF TO THE SIDE OF THE ROAD TO RESTART THE CAR. LUCKILY THERE WERE NO CARS BEHIND ME, SO OTHER THAN HAVING TO PULL OFF THE ROAD ON A CURVE I WAS LUCKY. I CALLED BOTH MY LOCAL GM DEALER (RESSLER OF BOZEMAN, MT) AND GM CUSTOMER SUPPORT TO TELL THEM ABOUT THE ISSUE. THE LOCAL DEALER TOLD ME THERE WAS NO ISSUE WITH THE CAR, NO RECALLS, AND NOTHING TO WORRY ABOUT. THE TECHNICIAN TOLD ME TO "AVOID HITTING POTHOLES". GIVEN THE STATE OF THE ROADS THAT MAY BE HARD TO DO. THE GM SUPPORT TOLD ME THERE WAS NO RECALL AT THE MOMENT BUT THERE MIGHT BE ONE DOWN THE ROAD AND TO WATCH THE NEWS. *TR