NHTSA Complaint #10607029 — 2009 NISSAN MURANO

PURCHASED A 2009 NISSAN MURANO. HAS ONLY 72,000 MILES AND IS ONLY 5 YEARS OLD. ACCORDING TO THE LOCAL NISSAN DEALER, THE TRANSFER CASE APPARENTLY WENT BAD AND IS NOT COVERED UNDER THE EXTENDED CVT WARRANTY. INSTEAD, THEY QUOTED ME A PRICE OF OVER $3,000 AND NO GUARANTEE THAT THE REPAIR WILL EVEN FIX THE PROBLEM. MY COMPLAINT STEMS FROM A GREAT DEAL OF RESEARCH THAT SHOWS NISSAN IS FAMILIAR WITH THE PROBLEM, THAT THE TRANSFER CASE DESIGN IS FLAWED, AND YET THEY REFUSE TO RECALL THE ITEM. THE PROBLEM APPEARS SO PREVALENT, THAT I AM HAVING TROUBLE EVEN LOCATING A TRANSFER CASE TO REPLACE IT WITH. AS A SINGLE FATHER OF THREE (3) BOYS, I DO NOT HAVE THE RESOURCES FOR THIS REPAIR, ESPECIALLY GIVEN THAT I ATTEMPTED TO PURCHASE A RELATIVELY NEW VEHICLE TO AVOID HAVING TO MAKE SUCH COSTLY REPAIRS. I WOULD HOPE YOUR ORGANIZATION WOULD STEP IN ON BEHALF OF THE AMERICAN CONSUMER FOR WHAT IS, IN ESSENCE, THE REPETITIVE EXTORTION OF MURANO PURCHASERS AND NOT WAIT UNTIL THE UNTIMELY DEATH OF A MURANO DRIVER AND, GOD FORBID, ITS PASSENGERS... *TR