NHTSA Complaint #10606993 — 2004 KIA SORENTO

MAJOR RUST PROBLEM WITH FRAME AND SUSPENSION KIA SORENTO PURCHASED MARCH 30 2004 2 MONTHS PAST THE WARRANTY 85392 MILES HAVING JUST DRIVEN ON THE HIGHWAY 65MPH VEHICLE WAS ENTERING SCHOOL PARKINGLOT, AT THE ENTRANCE VEHICLE WENT OVER SPEED BUMP AT THIS POINT THERE WAS A LOUD BANG AND THE VEHICLE STARTED SHAKING AND SQUEALING. UPON INSPECTION THE PASSENGER SIDE REAR STABILIZER-TRACTION BAR BROKE COMPLETELY OFF THE FRAME RAIL JUST FORWARD OF THE WHEEL. THIS CAUSES THE REAR AXEL TO MOVE FREELY FORWARD AND BACK. FURTHER INSPECTION BY KIA DEALERSHIP SHOED MORE COMPONENTS ABOVE THE REAR AXEL BROKEN FREE. I FILED A GOOD WILL COMPLAINT WITH KIA WHO RESPONDED WITH A BIG NO REGARDING ANY HELP. FORTUNATELY THIS BREAKDOWN HAPPENED IN A PARKING LOT AND NO INJURIES HAPPENED BUT IF THIS HAD HAPPENED ON THE HIGHWAY IT WOULD HAVE BEEN A MAJOR ACCIDENT WITH POSSIBLE INJURIES OR DEATH IF THE VEHICLE ROLLED OVER . THIS WAS VERY GOOD LOW MAINTENANCE LOW MILEAGE VEHICLE AND WE WERE HOPING FOR A FEW MORE YEARS OF USAGE, NOW WE ARE DISAPPOINTED WITH KIA THAT NO NOTICES OF MAJOR RUST ISSUES WERE MADE AVAILABLE. NOW WHAT WE HAVE IS A CAR THAT WORTHLESS AND DOESN'T LIVE UP TO THE WARRANTY LIMITS. *TR