NHTSA Complaint #10606823 — 2012 FORD FOCUS

PURCHASED THIS VEHICLE IN APRIL. ONE WEEK AFTER GETTING IT, I NOTICED THE TRANSMISSION "SHUTTERING" BEFORE SHIFTING. TOOK IT IN AND HAD IT FIXED. SEVERAL OTHER THINGS MESSED UP ON THIS CAR SUCH AS THE MY TOUCH SYSTEM, "AUTO" UP/DOWN, AS WELL AS OTHER MINOR THINGS. AFTER WEEKLY GOING BACK AND FORTH TO THE DEALER, I NOTICED THAT THE TRANSMISSION IS "SHUTTERING" AGAIN WHILE SHIFTING GEARS. ALSO WHEN BACKING UP, THE CAR JERKS. TOOK THE CAR BACK IN AGAIN. TOLD ME THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR. THREE DAYS LATER, THERE IS ANOTHER MINOR DEFECT IN THE CAR. ITS LIKE THE CAR IS FALLING TO PIECES RIGHT BEFORE MY EYES. TRANSMISSION IS A SAFETY HAZARD AS WHEN I FIRST NOTICED IT I WAS ENTERING THE INTERSTATE AND THE HESITATION (SHUTTERING) OF GOING INTO PASSING GEAR COULD HAVE BEEN A DEADLY DISASTER. THIS CAR IS STILL UNDER MANUFACTURER'S BUMPER TO BUMPER WARRANTY. *TR