NHTSA Complaint #10606726 — 2011 FORD ESCAPE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	10606726
Vehicle	2011 FORD ESCAPE
Component	SERVICE BRAKES
Date of Incident	April 19, 2014
Date Filed	June 28, 2014
Mileage	113,354 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

I WAS TRAVELING NORTHWEST ON I 26 WHEN I HEARD A POP AND LOST SPEED AND CONTROL. I EASED OVER TO THE RIGHT SIDE OF THE HIGHWAY AND TRIED TO STOP. AT THIS TIME, THE CAR STARTED TO SHAKE VIOLENTLY. EVENTUALLY THE CAR STOPPED AND WOULD NOT START AGAIN. I HAD TO BE TOWED TO NEWBERRY AND LEFT THE CAR AT A GARAGE AND RENTED A CAR TO CONTINUE MY TRIP TO PICK MY GRANDDAUGHTER AND RETURN TO CHARLESTON. I HAD TO PAY 85.00 TO THE TOW TRUCK DRIVER, 385.00 FOR THE CAR RENTAL AND 486.36 TO THE GARAGE FOR THE THROTTLE BODY REPLACEMENT. NOW I FIND OUT THIS HAS HAD A RECALL. IF I HAD BEEN NOTIFIED, I WOULD NOT BE OUT NEARLY $1000.00, NOT TO MENTION THE SAFETY ASPECT OF THIS WHOLE INCIDENT. I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. *TR

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