NHTSA Complaint #10606704 — 2009 DODGE RAM 2500

RECALL N49 / NHTSA 13V-529 I HAVE BEEN WAITING TO GET THE RECALL WORK DONE ON MY 2009 DODGE RAM 2500 SINCE DECEMBER 1 2013. MY LOCAL DODGE DEALER, (DON K DODGE CHRYSLER AND JEEP IN WHITEFISH MONTANA) SAID THEY PUT ME ON A LIST OF CUSTOMERS FOR THE SAME RECALL. I HAVE STOPPED IN ONCE A MONTH (6 TIMES) SINCE I WAS PUT ON THE LIST. DURING MY LAST VISIT, I WAS TOLD BY THE SERVICE MANAGER THAT THERE WERE 137 PEOPLE IN LINE AHEAD OF ME. THE SERVICE MANAGER ALSO INFORMED ME THAT DODGE IS ONLY ALLOWING THEM PARTS TO DO ONE RECALL REPAIR EVERY TWO WEEKS. FROM MY CALCULATIONS, THAT PUTS MY WIFE, THREE KIDS AND I 5.25 YEARS OF AT RISK DRIVING BEFORE MY TRUCK WILL BE ABLE TO HAVE THE DEFECTIVE PARTS REPLACED. I WOULD LIKE MY TRUCK TO BE REPAIRED AS SOON AS POSSIBLE, AS I CANNOT AFFORD TO BUY ANOTHER ONE. 7 MONTHS OF WAITING TO FIND OUT IT WILL BE 5 MORE YEARS IS NOT REASONABLE AT ALL. I SINCERELY HOPE TO GET THIS ISSUE RESOLVED IN THE NEAR FUTURE. THANKS FOR YOUR TIME. *TR