NHTSA Complaint #10606279 — 2006 CHRYSLER PACIFICA

TL* THE CONTACT OWNS A 2006 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED AND WOULD NOT START. THE FAILURE WAS RECURRING. THE BATTERY WAS REPLACED OVER SIX TIMES BUT TO NO AVAIL. THE DEALER WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO DIAGNOSED AND REPLACED THE COMPUTER AND THE ENGINE. ADDITIONALLY, THE CONTACT STATED THAT THE AIR BAG SENSOR, ABS BRAKE SENSOR AND THE SERVICE ENGINE SENSOR ILLUMINATED AFTER THE VEHICLE WAS REPAIRED. THE CONTACT HAD EXPERIENCED MULTIPLE ELECTRICAL FAILURES AND THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE DEALER WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE DEALER ADVISED THE CONTACT TO REMOVE ALL KEYS FROM THE KEY RING EXCEPT FOR THE FOB AND KEYS. THE DEALER ALSO REPLACED THE IGNITION SWITCH. THE AIR BAG SENSOR CONTINUED TO ILLUMINATE AND THE LOCAL AUTHORIZED DEALER WAS NOTIFIED SEVERAL TIMES OF THE FAILURE, WHO ADVISED THE CONTACT THAT THE AIR BAGS WOULD NOT DEPLOY IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT REPAIRED FOR THE AIR BAG SENSOR. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.