NHTSA Complaint #10605742 — 2014 RAM PROMASTER

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS issue reported to NHTSA

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Complaint Details

ODI Number 10605742
Vehicle 2014 RAM PROMASTER
Component SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Date of Incident
Date Filed
Mileage 4,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

I TOOK THE 2014 DODGE RAM PROMASTER VAN TO LITHIA DODGE IN EUGENE, OREGON TO DO THE RECALL WORK. THEY REFUSED CITING DODGE CORPORATE NOT ALLOWING THEM TO INSPECT THE VEHICLE FOR POSSIBLE DANGEROUS AND DEADLY SITUATIONS RELATED TO THE RECALLS. THERE ARE NOW FOUR RECALLS = ALL OF THEM LIFE THREATENING RECALLS THAT MUST BE PERFORMED ASAP!! I AM NOW TOLD I HAVE TO DRIVE 2 HOURS 15 MINUTES ONE WAY TO GET SERVICE FOR MY VEHICLE. THAT IS IMPOSSIBLE FOR ME AS I AM ELDERLY AND CANNOT DRIVE THAT FAR. IT IS THE RESPONSIBILITY OF DODGE MOTOR COMPANY TO PROVIDE ME WITH RECALL SERVICE FOR MY VEHICLE WITHIN A REASONABLE DISTANCE. EUGENE, OREGON IS 1 HOUR 15 MIN TRAVEL TIME ONE WAY WHICH IS JUST BARELY MY DRIVING DISTANCE CAPABILITY.

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