NHTSA Complaint #10605608 — 2011 DODGE RAM 2500

RECEIVED THE N49 / NHTSA 13V-529 LEFT TIE ROD RECALL NOTICE, MADE AN APPOINTMENT TO GET IT REPLACED ON 1/10/14 4 DAYS AFTER THE START OF THE RECALL. TOOK THE TRUCK IN TO DEERY BROTHERS IOWA CITY TO GET THE RECALL COMPLETED. INSTEAD OF DOING THE RECALL THEY SIMPLY LOOKED UNDER THE TRUCK AND VERIFIED IT WAS ONE THAT NEEDED THE RECALL, AND WOULD PUT ME ON THE LIST TO HAVE IT DONE. STATED THEY WOULD CONTACT ME WHEN PARTS COME IN. THIS WAS OVER 6 MONTHS AGO AND EVERY TIME I TALK TO THEM THEY SAY THEY ARE REPLACING PARTS AS FAST AS THEY COME IN. I JUST RECEIVED A SECOND LETTER FROM CHRYSLER TODAY STATING THIS IS AN IMPORTANT SAFETY RECALL AND SHOULD BE DONE AS SOON AS POSSIBLE. I CALLED DEERY BROTHERS AGAIN THIS MORNING AND GOT THE SAME RESPONSE THAT THEY ONLY GET 2-3 SETS OF PARTS AT A TIME AND WILL LET ME KNOW WHEN MINE ARE AVAILABLE. THEY STATED THEY HAVE PEOPLE ON THE LIST THAT HAVE BEEN THERE QUITE A WHILE LONGER THAN ME. WHICH SEEMS FUNNY AS I WENT IN 4 DAYS AFTER THE RECALL STARTED. I DID CALL THE CHRYSLER GROUP RECALL ASSISTANCE CENTER LISTED ON THE RECALL AND GOT THE SAME RUNAROUND. I FEEL I AM DRIVING A TICKING TIME BOMB, THEY WERE UNABLE TO ANSWER MY QUESTION ABOUT WHO WOULD BE RESPONSIBLE IF THIS BREAKS GOING DOWN THE ROAD AND CAUSES AN ACCIDENT. I DO NOT USE MY TRUCK AS A CAR, USUALLY I AM CARRYING A HEAVY LOAD IN THE TRUCK AND/OR PULLING A TRAILER. I'M JUST CONCERNED ABOUT THE COLLATERAL DAMAGE THAT COULD OCCUR IN SUCH A CASE. I REALIZE THEY HAVE A LOT OF UNITS ON THE ROAD TO REFIT BUT, I THINK THEY NEED TO STEP UP AND GET THESE DONE. ONE FRIEND OF MINE HAD HIS BREAK ON HIM 300 MILES FROM HOME, JUST AFTER PULLING OFF INTERSTATE. HATE TO THINK IF IT HAD BROKE A FEW MILE EARLIER. I HATE TO DRIVE MY TRUCK RIGHT NOW BUT, CANNOT BE WITHOUT IT FOR WHAT APPEARS COULD BE A FULL YEAR. PLEASE LOOK INTO THE HANDLING OF THIS BY CHRYSLER. *TR