NHTSA Complaint #10605473 — 2011 FORD FIESTA

I PURCHASED THIS VEHICLE IN MAY 2013 AS A USED VEHICLE FROM THE FORD STORE IN SAN LEANDRO, CA. I HAVE HAD NOTHING BUT TROUBLE WITH THIS CAR SINCE I PURCHASED IT. THE FIRST THING THAT BROKE WAS MY PASSENGER SIDE VISOR. EVEN THOUGH "VISORS AND FRONT SEAT SRS WARNING" IS CHECKED OFF ON THE 172 POINT INSPECTION FORM I WAS GIVEN, THE VISOR HAD A CRACK IN THE PIECE OF THE VISOR THAT HELD IT TO THE ROOF OF THE CAR. I HAD NO IDEA ANYTHING WAS WRONG WITH IT UNTIL A PASSENGER TRIED TO USE IT AND IT FELL INTO THEIR LAP. AFTER A FEW MONTHS OF DRIVING THE VEHICLE I STARTED NOTICING THAT THERE IS A DELAY WHEN YOU PRESS THE GAS PEDDLE (ABOUT A 3-4 SECONDS), IT WAS LIKE THE CAR DIDN'T WANT TO RESPOND TO THE PEDDLE BEING PUSHED DOWN. I ALSO NOTICED THAT THE CAR WOULD ROLL BACKWARDS WHEN ON A HILL, I ALWAYS THOUGHT I HAD ALL OF THE WORST PARTS OF A MANUAL TRANSMISSION, BUT THE CAR IS AN "AUTOMATIC". BESIDES ROLLING BACKWARDS, THE DELAY IN THE PEDDLE WOULD MAKE IT TOUGH TO STOP AT THE TOP OF A STEEP HILL AND START AGAIN, I WOULD GIVE IT GAS AND IT WOULD BE VERY SLUGGISH. THE WORST PART OF THE CAR HAS TO BE THAT WHEN I WAS "CRAWLING" IN TRAFFIC, THE CAR WOULD SHUT OFF. IT SEEMS THAT IT IS IDLING TOO LOW WHEN THE CAR IS MOVING SLOW. THIS ALSO HAPPENED TO ME WHEN I WAS PULLING INTO A PARKING SPOT. AFTER HAVING THIS CAR FOR A YEAR I HAD TO REPLACE THE COOLING FAN AFTER ITS MOTOR BURNED OUT, I THINK IT WAS A RESULT OF TOO MUCH ACCELERATION, TOO FAST... CAUSE YOU JUST DON'T KNOW WHEN THE THING WILL DIE ON YOU. *TR