NHTSA Complaint #10605343 — 2008 BUICK ENCLAVE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10605343
Vehicle 2008 BUICK ENCLAVE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I PURCHASED THIS CAR ON JANUARY 20, 2008. I WENT TO GET MY FIRST OIL CHANGE, AND WHEN I PICKED UP THE CAR AND STARTED TO DRIVE OFF EVERY LIGHT IN THE CAR INCLUDING THE BUTTON FOR THE DOOR LOCKS CAME ON. I RETURNED TO THE TO THE DEALER WHERE I GOT THE OIL CHANGE AND THEY KEPT THE CAR FOR 4 WEEKS.MIND YOU THIS WAS A BRAND NEW CAR, A BUICK ENCLAVE, THAT I PURCHASED OUT OF THE STOCK ROOM ON DISPLAY. I WAS GIVEN A RENTAL CAR FOR THAT PERIOD, PICKED UP THE CAR AFTER FOUR WEEKS, RETURNED BACK WITH THE SAME PROBLEMS AND A LEAK IN THE ROOF THAT I ALSO HAD TO REPAIR. SINCE THAT TIME IT HAS BEEN BACK AND FORTH TO THE DEALERS. I CHANGED DEALERS AND TOOK IT TO ANOTHER DEALER. THEY DID A GOOD JOB BUT TIME AFTER TIME I WAS STILL HAVING PROBLEMS. I SHOULD NOT HAVE HAD THE PROBLEMS AFTER PAYING $47,000 FOR THIS CAR BRAND NEW. I FEEL I WAS GIVEN A BAD DEAL, AND THEY SHOULD HAVE TAKEN THIS CAR BACK BECAUSE I AM HAVING PROBLEMS TO THIS DAY. I AM SMELLING SMOKE LIKE SOMETHING IS BURNING AND I'M AFRAID TO DRIVE THIS CAR IN FEAR FOR MY AND MY DAUGHTER'S LIFE!! I'VE HAD VALVES CHANGED, CYLINDER HEADS CHANGED, SEALS, GASKETS,, BOLTS,, IGNITION, COIL REPLACEMENT, ,LIFT-GATE REPLACEMENT, MASTER CYLINDER REPLACEMENT, , REPLACED STEERING GEAR. THIS CAR HAS BEEN NOTHING BUT A PROBLEM TO ME. IN SPITE OF ALL THIS IT'S A VERY NICE COMFORTABLE CAR, BUT I GOT A BAD ENGINE, AND BUICK SHOULD HAVE HANDLED THIS DIFFERENTLY INSTEAD OF FIXING IT THEY SHOULD HAVE GIVEN ME A DIFFERENT CAR. WHEN I PARK THIS CAR IN THE PARKING LOT AND I COME BACK THIS CAR FRONT WINDOW HAS NO VISIBILITY AND WINDOWS ARE FROSTED LIKE SOMETHING IS STILL RUNNING IN THE CAR. SINCE I PURCHASED THIS CAR I HAVE BEEN IN A RENTAL MORE THAN THIS CAR. THIS IS A SECOND REQUEST WAS SENT OLD ODI NUMBER IS 10605243 CORRECTIONS DONE. *TR

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