NHTSA Complaint #10605023 — 2007 LEXUS ES350

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10605023
Vehicle	2007 LEXUS ES350
Component	STRUCTURE:BODY
Date of Incident	January 2, 2012
Date Filed	June 22, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I DON'T REMEMBER THE FIRST TIME I REPORTED IT TO LEXUS BECAUSE I DON'T HAVE THE PAPERWORK WITH ME AT THIS TIME. I HAVE REPORTED PROBLEM SEVERAL TIMES WITH LEXUS OF AMERICA. I HAVE TAKEN THE VEHICLE TWICE TO LEXUS DEALER WITH NO AVAIL. THE ISSUE IS THAT THE DASHBOARD IS MELTING AND FALLING APART. DUE TO THE MELTING WHEN IM DRIVING DURING THE DAY I CAN'T SEE CLEARLY BECAUSE OF THE GLARE IN THE WINDSHIELD. THIS IS A DRIVING HAZARD. IT GETS WORST AND WORST. I HAVE READ MANY COMPLAINTS BUT NO RECALL. I NOTIFIED PROGRESSIVE INS TO SEE IF THEY WOULD COVER IT BUT THEY WON'T. PLEASE I WOULD REALLY APPRECIATE ANY HELP. THANKING YOU FOR YOUR PROMPT ATTENTION TOT HIS MATTER, I REMAIN. *TR

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