NHTSA Complaint #10604969 — 2009 LEXUS RX

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10604969
Vehicle	2009 LEXUS RX
Component	STEERING
Date of Incident	May 2, 2014
Date Filed	June 21, 2014
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I TOOK MY LEXUS RX350 TO MY TIRE SHOP FOR ALIGNMENT AND NEW TIRES. UPON, INSPECTION OF STEERING RACK THE TECHNICIAN NOTICED RACK AND PINION RIGHT BOOT WAS WET WITH POWER STEERING FLUID. THE SHOP RECOMMENDED THAT STEERING RACK NEEDS TO BE REPLACED. I HAVE OWNED TOYOTAS AND LEXUS ALL MY LIFE AND NEVER HAVE STEERING RACK ISSUES BEFORE. ESPECIALLY AT THIS LOW MILEAGE. I AM DISAPPOINTED WITH LEXUS OF NOT RECALLING THIS STEERING RACK ISSUE. IF LEXUS FAILED TO REPLACE MY STEERING RACK FREE OF CHARGE. I WILL NEVER BUY A TOYOTA AND LEXUS AGAIN. *TR

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Other STEERING Complaints

#11406335 — April 4, 2021 — MECHANIC/CAR INSPECTOR FOUND LEAKAGE OF POWER STEERING AND RACK AND PINION FAULTY, NEEDING REPLACEMENT RACK AND PINIO...

#11258677 — September 28, 2019 — MY 2009 LEXUS RX350 HAS 84000 MILES ON IT AND I HAVE JUST FOUND OUT THAT THE RACK AND PINION IS LEAKING OIL. THE ...

#11020688 — August 30, 2017 — INSPECTION AT LEXUS DEALER REVEALED LEAKS AND TORN BOOT ON STEERING RACK AND PINION. DEALER SAID REPAIR NOT POSSIBL...

#10640155 — September 30, 2014 — I TOOK CAR IN FOR REGULAR SERVICING AND THE MECHANIC SAID THERE IS A POWER STEERING LEAK AND THE RACK AND PINION WOUL...

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