NHTSA Complaint #11548068 — 2009 LEXUS RX

The contact owns a 2009 Lexus RX350. The contact stated that the dashboard had started to crack, causing the dashboard to become sticky. Over time, there was a glare coming from the dashboard which obstruct the contact’s vision while driving. The contact stated that there was condensation in the headlight housings. In addition, there was a puddle of oil was discovered leaking from the vehicle while parked in a parking garage. Due to the failure, the vehicle was towed to an independent mechanic where the engine oil cooler pipe was replaced. The manufacturer was notified of the failure and the contact was informed that each of the failures had been covered under warranty; however, the warranties had expired. The vehicle was not repaired. The engine cooler hose had been replaced. The failure mileage was approximately 125,000.