NHTSA Complaint #10604931 — 2013 FORD EXPLORER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10604931
Vehicle	2013 FORD EXPLORER
Component	ENGINE
Date of Incident	June 13, 2014
Date Filed	June 21, 2014
Mileage	4,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THERE IS A FOUL SMELL IN THE VEHICLE, MAYBE BURNING PLASTIC ON THE VEHICLE OR EXHAUST. THE FUMES GETS INSIDE THE VEHICLE THAT CAN MAKE IT UNBEARABLE WHEN YOU HAVE THE AC ON. YOU CAN NOT STAY IN THE CAR. THE AC HAS TO BE TURN OFF AND ALL WINDOWS OPEN IN ORDER TO CONTINUE DRIVING. I BROUGHT THE VEHICLE BACK TO THE DEALERSHIP FOR SERVICE, LAST YEAR. THE SERVICE REPRESENTATIVE INFORMED ME THAT IT WAS A PLASTIC BAG THAT GOT STUCK IN THE EXHAUST. ONCE ITS BURNED OFF THE SMELL WILL BE GONE. HOWEVER. IT DOES NOT SEEM TO BE THE CASE. THE FOUL SMELL IS GETTING WORSE THAT ITS UNBEARABLE TO STAY IN THE VEHICLE WITH THE AC ON. *TR

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