NHTSA Complaint #10604864 — 2012 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 10604864
Vehicle 2012 FORD FOCUS
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 80,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

CAR WAS RUNNING FINE AND THE VEHICLE LOST POWER AND SLOWED TO A CRAWL. AFTER SITTING AWHILE IT STARTED UP AGAIN ONLY TO LOOSE POWER AGAIN. WAS TOLD IT WAS THE COMPUTER, THEN THE BATTERY, THEN THE TRANSMISSION. NOW BEING TOLD THAT IT WAS THE TCM VOLTAGE BEING THE PROBLEM. THE CAR IS IN THE SHOP. THE SERVICE MANAGER HAS SAID THE PART IS NOT AVAILABLE BECAUSE THERE ARE SO MANY OF THESE CARS REQUIRING THIS PART. THE CAR IS NOT SAFE TO DRIVE AND THERE HAS BEEN SOME RECALLS ON MANY OF THESE MODELS. IN FACT THERE IS A RECALL FOR A SOFTWARE UPDATE ON MANY OF THEM BUT NOT MINE. WHY ISN'T THERE A RECALL IF THE DEALER SAYS THAT IT IS A COMMON PROBLEM ON THIS CAR. *TR

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