NHTSA Complaint #10604554 — 2002 CADILLAC DEVILLE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10604554
Vehicle	2002 CADILLAC DEVILLE
Component	STEERING
Date of Incident	June 18, 2014
Date Filed	June 19, 2014
Mileage	82,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME HARD TO MANEUVER.THE CONTACT STATED THAT SHE WAS UNABLE TO PARK THE VEHICLE AND IT HAD TO BE TOWED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. THE VIN WAS NOT AVAILABLE.

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