NHTSA Complaint #10604431 — 2005 VOLKSWAGEN JETTA POWER TRAIN

Complaint Details

ODI Number	10604431
Vehicle	2005 VOLKSWAGEN JETTA
Component	POWER TRAIN
Date of Incident	February 12, 2014
Date Filed	June 19, 2014
Mileage	78,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

I BROUGHT MY CAR IN FOR AN EARLY 65K MILE SERVICE BECAUSE I NOTICED MY TRANSMISSION WAS NOT SHIFTING PROPERLY & WAS GETTING PROGRESSIVELY WORSE. I THOUGHT HAVING THE 85K SERVICE DONE WOULD TAKE CARE OF THAT, IT DIDN'T & IT GOT WORSE, SO I BROUGHT IT BACK TO THE DEALER. THE DEALER INDICATED THAT THE VALVE BODY WAS FAULTY & THAT IT WOULD COST $1000+ TO FIX. I JUST PAID OVER $1000 FOR THE K MAINTENANCE & OTHER REPAIRS; I CAN'T AFFORD THE ADDITIONAL EXPENSE. [XXX], IN THE SERVICE DEPARTMENT, STATED THAT THE ISSUE WAS ??NOT THAT BAD, ...THAT THEY SEE MUCH WORSE, ?WON'T BE A PROBLEM TO KEEP DRIVING IT...?. I WASN'T CONVINCED THAT A MALFUNCTIONING VALVE BODY WOULDN'T CAUSE ADDITIONAL PROBLEMS, BECAUSE WHEN I AM DRIVING IT FEELS LIKE THE TRANSMISSION IS ABOUT TO DROP OUT OF THE CAR & THE CAR HESITATES TO THE POINT THAT IT IS NOT SAFE! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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