NHTSA Complaint #10604419 — 2008 NISSAN ROGUE

MY GIRLFRIEND AND I OWN A NISSAN ROGUE THAT HAS A FAULTY CVT TRANSMISSION THAT HAS NEEDED TO BE REPLACED TWICE WITHIN THE PAST TWO YEARS. WE DISCOVERED THAT IT WAS FAULTY BECAUSE THE VEHICLE DECELERATES WHILE ON THE FREEWAY. AS THE CAR SLOWS, YOU CAN PRESS ON THE ACCELERATOR, BUT THE CAR WILL NOT GO ABOVE WHATEVER SPEED IT WAS LOWERED TO. IF YOU NEED TO SLOW FOR WHATEVER REASON, THE CAR WILL BE RELEGATED TO A CRAWL WHICH IS A HUGE DANGER ON THE FREEWAY. WITH THAT SAID, NISSAN REPLACED THE TRANSMISSION INITIALLY AND WHILE WE BELIEVED OUR PROBLEMS WERE SOLVED, ABOUT A MONTH AGO WE DISCOVERED THAT THE CAR WAS ONCE AGAIN DECELERATING WHILE WE WERE BRINGING MY GIRLFRIEND'S YEAR AND A HALF YEAR OLD NIECE BACK HOME WITH US FROM LOS ANGELES. THANKFULLY WE WERE ABLE TO MAKE IT BACK HOME AND IMMEDIATELY TOOK IT TO A NISSAN DEALERSHIP. AGAIN, IT WAS THE SAME ISSUE WITH THIS TRANSMISSION AND AGAIN WE GOT IT REPLACED. WE WERE TOLD BY THE NISSAN MECHANIC THAT THE PHOENIX HEAT QUICKLY CAUSES THE CVT TRANSMISSION TO BREAK DOWN AND TOLD US THAT IT WILL LIKELY HAPPEN AGAIN WITHIN TWO YEARS. IT WAS AT THIS POINT THAT WE DECIDED TO CONTACT NISSAN AND PUSH FOR A LIFETIME WARRANTY ON THIS TRANSMISSION. WE CAN'T AFFORD IT FINANCIALLY AND WE DON'T WANT TO RISK IT AND CONTINUE ON WITH OUR VEHICLE IF WE KNOW THAT IF WE PUSH IT, IT COULD BE UNSAFE. I ESCALATED THIS ISSUE THROUGH THEIR CONSUMER AFFAIRS DEPARTMENT, BUT AFTER SPEAKING WITH THEIR REPRESENTATIVES, I WAS TOLD THAT THERE WAS NOTHING THAT THEY COULD DO. NOT ONLY THAT, BUT THEY CONTRADICTED THEIR OWN MECHANIC AND REFUSED TO ADMIT THAT THIS IS A REAL ISSUE. INSTEAD THEY OPTED FOR A LETS WAIT AND SEE APPROACH. THIS IS COMPLETELY UNACCEPTABLE FOR MYSELF, MY FAMILY, AND ANYONE ELSE WHO MAY BE AFFECTED BY THIS FAULTY TRANSMISSION. *TR