NHTSA Complaint #10604328 — 2010 CHEVROLET HHR

THIS IS AN UPDATE TO FILE# 10597005 YOU ALREADY HAVE THE INFORMATION ABOUT OUR 2010 CHEVY HHR, ELECTRICAL ISSUES, AND ABOUT THINGS SHUTTING DOWN BEFORE THE NEW IGNITION SWITCH WAS INSTALLED. AND I INFORMED YOU THAT THE AIR BAG WARNING LIGHT CAME ON AFTER THE NEW SWITCH WAS IN, MAKING IT VERY DANGEROUS TO DRIVE. ON THE WEEK OF JUNE 10TH, 2014, I INFORMED YOU THAT WE WERE LEFT WITH NO CAR FOR A DAY AND A HALF, BECAUSE SERRA CHEVROLET IN SOUTHFIELD, MICHIGAN WAS TOO BACKED UP. LIKE THEY HAVE BEEN SINCE THE RECALL. UPDATE, AS OF TODAY, JUNE 18TH, 2014: 1. THE AIRBAG FUSE WAS MISSING. THE AIRBAG LIGHT STILL COMES ON, PERIODICALLY AS WELL AS THE ANTI-THEFT LIGHT. 2. ON JUNE 14TH, 2014, MY HUSBAND EDWIN WAS STRANDED AND HAD TO BE TOWED BECAUSE OF THE NEW KEYS TO THE IGNITION SWITCH, STOPPED WORKING AND THE CAR WOULD NOT START. ONCE HOME, AFTER BEING TOWED, OUR SON, SUGGESTED TRYING THE OTHER KEY. AND IT WORKED. SOMETHING IS WRONG WITH THE BRAND NEW KEYS. WE ARE HERE, WONDERING, WHEN WILL THE SECOND KEY GO OUT, STOP WORKING WHILE DRIVING ETC.!!! 3. WE NEED TO TAKE THE CAR IN. BUT WE WERE TOLD THAT BECAUSE WE JUST GOT A NOTICE ABOUT THE POWER STEERING, THAT IT'S BEST TO WAIT UNTIL WE BRING THAT IN FOR THAT. BUT..ONCE AGAIN, THE PARTS ARE NOT IN!!!!! GM NEED TO TAKE THIS CAR BACK, OR GIVE US SOMETHING ELSE TO DRIVE UNTIL IT CAN BE FIXED. WE DO NOT FEEL SAFE AT ALL!!!!! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR