NHTSA Complaint #10599222 — 2005 FORD ESCAPE HYBRID

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10599222
Vehicle	2005 FORD ESCAPE HYBRID
Component	STEERING
Date of Incident	May 10, 2014
Date Filed	June 18, 2014
Mileage	170,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

FORD ESCAPE HYBRID: THE CAR WAS DRIVEN ON THE FREEWAY AT 68 MILES PER HOUR SPEED, WITH THREE PASSENGERS, AND SUDDENLY A "CLICK SOUND" BEEN HEARD AND THE STEERING WAS "LOCKED". WHEN THE STEERING GOT LOCKED (UN-MOVABLE), THE BREAKS WERE HARD TO PUSH, AND APPLIED. BUT LUCKILY EMERGENCY LIGHTS BEEN PUT ON, AND THE VEHICLE BREAKS WERE PRESS HARD, AND THE VEHICLE WAS PARKED IN THE EMERGENCY LANE ON THE FREEWAY. AFTER THAT, THE STEERING WAS LOCKED DOWN AND NEVER MOVED. TOOK THE CAR TO MECHANIC AND THEY REFERRED TO FORD, SINCE THEY HAVE RE-CALL ON THE SIMILAR ISSUE. FORD DECLINED ANY RECALL, AND QUOTED FOR $3200 TO FIX THE CAR. THIS PART IS NOT AVAILABLE FROM ANY OTHER MANUFACTURE BESIDES FORD ITSELF. THE FAILURE COULD HAVE CAUSED A DEADLY ACCIDENT, TAKING EVERYONE LIVES WHO WERE SITTING IN THE CAR AS WELL AS OTHER VEHICLES ON THE ROAD. *TR

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